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Carlos Tejera

Chief Customer Officer at LISA Insurtech

Carlos Tejera, CFE, CAMS has over 10 years of experience in the insurance and financial services industry. Carlos began their career as an Operations Manager at Inducast S.A.S in 2010. In 2012, they moved to Liberty Seguros Colombia as a Claims Analyst, where they restructured fraud management processes and developed an operational process and stress voice analysis software. In 2013, they became a Project Manager at BNP Paribas Cardif, responsible for the structure, politics, market research, processes, software implementation, distribution channels, expenses, and viability of two lines of business. In 2014, they joined AIG as an SIU Senior Investigator and Andean SIU Manager for Colombia, Ecuador, and Venezuela. Carlos was responsible for the direction and management of fraud risk, developing strategies for fraud prevention and deterrence. In 2017, they moved to Zurich Insurance Company Ltd as an SIU Manager and Project Manager. Carlos was responsible for the general management of the Special Investigations Unit, fraud prevention, and deterrence strategies. In 2021, they joined LISA Insurtech as a Business Architect and Business Developer LATAM. Theirresponsibilities included the development of business opportunities in LATAM, product opportunities, and business proposals. Carlos opened four new markets and achieved triple the initial MRR with ultra massive clients.

Carlos Tejera holds a Bachelor's Degree in Mechanical Engineering from Universidad Santo Tomás, obtained between 2006 and 2012. Carlos then obtained a Specialist Degree in Project Management from Universidad EAN in 2013 and 2014. In 2016 and 2017, they obtained a Master's Degree in Risk Management from Universidad Nebrija. In 2015, they obtained the Certified Fraud Examiner (CFE) certification from the Association of Certified Fraud Examiners (ACFE). In 2021, they obtained the Certified Anti Money Laundering Specialist (CAMS) certification from ACAMS.

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