JA

Jacqui Adkins

Customer Success Operations Manager

Jacqui Adkins is an accomplished professional with extensive experience in customer success, Salesforce administration, and project management. Currently serving as a Customer Success Operations Manager at Litify since March 2021, Jacqui has also held roles such as Community Administrator and Product Enablement Manager. Prior to Litify, Jacqui worked as a Business Analyst & Project Manager at Mountain Point, managing Salesforce implementation projects and ensuring data integrity. Additional experience includes managing Salesforce implementations at CentralApp, serving as a Project Manager at ITK Information Services, writing as a Freelance Writer, and supporting community success at Leaf Group. Jacqui began career in journalism, earning a Bachelor's degree from Marshall University, while providing editorial support and content creation for various publications.

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