Samantha Lester

Samantha Lester has extensive work experience in various roles within the education and library sectors. Samantha is currently employed at Littera Education as a Customer Support Specialist, where they focus on improving customer service and implementing process improvements. Prior to this, Samantha worked at Innovative Interfaces as a Systems Librarian, where they supported customers in libraries and assisted them with workflow management using different systems and tools. Samantha also worked at MedaPoint as an Implementation and Support Manager, where they played a key role in managing software implementation and providing support. Additionally, Samantha worked at George Washington University as an instruction and Reference Librarian, where they taught library instruction courses and provided reference services. Samantha also has experience as a tutor in Urbana-Champaign, where they explained grammatical concepts and designed educational materials. Samantha has also worked at the University of Illinois at Urbana-Champaign in various roles, including a teaching assistant, serials cataloger, and GSLIS Help Desk GA. Samantha started their career at Hendrix College as a Circulation Assistant and Library Student Worker. Overall, Samantha's work experience showcases their extensive expertise in customer service, library operations, and educational support.

Samantha Lester's education history begins in 2004 when they attended Hendrix College and obtained a Bachelor of Arts degree in Classics in 2008. Samantha then pursued further education at the University of Illinois Urbana-Champaign, where they completed a Master of Library and Information Science degree from 2008 to 2010. Samantha continued their studies at the same university and received a Master of Arts degree in Classics from 2010 to 2012. In March 2018, they obtained the KCS Certification from The KCS Academy - the Only Authorized Certifying Body for KCS.