Chris Dyson

Chris Dyson is an experienced Senior Service Delivery and Assurance Manager with a background in IT service operations. With a strong history in roles such as Head of Service Acceptance and Global Service Delivery Manager, Chris has demonstrated expertise in introducing new products and client solutions into service while ensuring efficient processes and adherence to Service Acceptance Criteria within an ITIL framework. As a Process Owner, Chris is accountable for the governance and continual improvement of Service Acceptance processes and procedures.