Littlefish
Rebecca Pawson is a seasoned professional in the field of Learning and Development, currently serving as the Learning and Development Lead at Littlefish since March 2023. Prior to this role, Rebecca spent nearly nine years at ao.com, progressing through various positions including Learning Specialist and Learning and Development Admin Coordinator, where responsibility involved identifying training needs in collaboration with the Contact Centre and supporting trainers with essential resources. Additionally, as a Customer Service & Sales Quality Co-ordinator, Rebecca improved customer journeys through coaching and developed a knowledge base for agents. Early career experience includes serving as an Inbound Sales Senior Team Member, where focus was placed on team management and driving performance through coaching and support.
This person is not in any teams
This person is not in any offices
Littlefish
2 followers
Littlefish is a multi-award-winning Managed IT Services Provider that continues to grow consistently and significantly through tangibly delivering on our promises of enhanced user experience, improved customer satisfaction and achieving authentic business value for our customers. Having disrupted the large multi-billion pound managed service providers by delivering consistent service excellence, Littlefish has now built a comprehensive cyber security portfolio, disrupting this marketplace and the cyber focused businesses that operate within it. Littlefish offers a comprehensive range of managed IT, cyber security, cloud and IT consultancy services across the UK to help your organisation gain competitive advantage from your investments in IT. Delivered by a highly skilled and experienced team, we offer enterprise-ready services to satisfy the scale of any business, while always maintaining an intimate, user-focused approach.