Kishan Patel has extensive work experience in the field of CRM and IT. Kishan is currently working as a Principal Systems Analyst at LivaNova, where they are responsible for solution architecture and design of the CRM platform. Prior to this, they worked at BSI as a CRM Business Analyst & Workstream Lead. Kishan has also held positions at SIG plc, National Grid, Jaguar Land Rover, TNT UK, Capgemini, and GKN, where they gained experience in roles such as Salesforce Workstream Lead, Lead Salesforce Functional Analyst, Global CRM & Digital Business Analyst, Lead Salesforce Consultant & Business Analyst, Enterprise Cloud & Salesforce Consultant, Senior Business Technology Consultant, and Systems Analyst.
Through their various roles, Kishan has demonstrated skills in solution architecture, CRM strategy, product evaluation, requirements analysis, design, implementation, testing, deployment, stakeholder management, and training support. Kishan has worked with well-known companies such as BSkyB and Eurostar, and has successfully delivered projects and implemented new technology solutions.
Kishan Patel obtained a BSc degree in Computer Science from the University of Nottingham from 2002 to 2006. Kishan has also completed various certifications from Salesforce, including Salesforce Certified Business Analyst, Salesforce Certified Application Architect, Salesforce Certified Platform Developer I, Salesforce Certified Data Architect, Salesforce Certified Sharing & Visibility Architect, and Salesforce Certified Experience Cloud Consultant. Additionally, they hold a Certificate in Business Analysis Practice from BCS, The Chartered Institute for IT. Kishan Patel has also completed certifications in Salesforce.com, including Salesforce.com Certified Sales Cloud Consultant, Salesforce.com Certified Service Cloud Consultant, Salesforce.com Certified Platform App Builder, and Salesforce.com Certified Administrator. Kishan has also obtained a Level 3 Management Certificate from the Chartered Management Institute.
August, 2022 - present