Vanessa L.

Vanessa L. is an experienced Training Manager currently with SBM Management Services, LP since October 2023. Prior roles include Training Manager at Peloton Interactive, where Vanessa optimized training frameworks for the North American and international Member Support workforce, enhancing performance and customer satisfaction. As Operations Training Manager at Televerde, Vanessa revamped training frameworks for various departments, contributing to successful call center launches in multiple countries and collaborating with C-Suite executives. In earlier positions at Oscar Health and LA Joya Community High School, Vanessa focused on implementing effective training programs and curriculum development. Vanessa holds a Bachelor's degree in Biology from Northern Arizona University and an Associate's degree in Biology from Arizona Western College.