Kristin S.

Kristin S. is an experienced professional with a strong background in customer experience, technical support, and marketing. Currently serving as Director of Customer Experience at Live Oak IT Partners since March 2021, Kristin has previously held roles such as Customer Onboarding Manager and Desktop Support Engineer. Prior experience includes a position at BigCommerce as a Technical Support Representative, where exceptional support for an eCommerce SaaS platform was provided. Kristin's diverse career also encompasses roles in global marketing and brand development, contributing to website redesigns and process improvements at companies like Alliance Abroad Group and Natural Immunogenics Corp. Notable achievements include significant increases in customer engagement and website traffic, as well as cost savings through operational enhancements at Stormont Vail Health and the Senior Resource Center for Douglas County, Inc. Kristin holds an MBA from the University of South Florida and a BS in Mass Communications from Minnesota State University, Mankato.