Zwe Gwebu

Zwe Gwebu has a diverse work experience spanning various industries. Starting in 2013, Zwe worked as a Customer Service Representative at Eco Energy Home Services, where they focused on building and maintaining customer relationships. In 2015, Zwe joined thyssenkrupp Materials NA as a Warehouse Associate, collaborating with colleagues to ensure accurate and timely order processing. They then moved on to work at Red Bull Distribution Company as a Junior Analyst, reviewing credit applications and preparing financial reports.

In 2017, Zwe joined Nestlé Nespresso SA, where they held multiple roles over a four-year period. As a Stock Associate, they analyzed stock depletion trends and maintained inventory levels. They later became a Coffee Ambassador, fostering relationships with customers and industry professionals to promote the Nespresso brand. Zwe then took on the role of Sales Team Lead, managing a retail sales team and overseeing customer relationships. Finally, they served as a Quality System Manager, implementing quality improvement programs and ensuring compliance with ISO regulations.

Following their time at Nestlé Nespresso SA, Zwe worked at Elte as a Customer Service Coordinator, providing product knowledge and coordinating order fulfillment. They then joined TOQi, first as a Customer Support Representative, responding to inquiries and representing the company at events. Later, they became an Operations Associate, performing office duties and contributing to product quality control and manufacturing process improvements.

Most recently, Zwe joined LiveGauge as a Customer Success & Operations Representative, where they resolve customer inquiries, fulfill data requests, and troubleshoot sensor issues.

Overall, Zwe Gwebu has developed a strong background in customer service, operations, and management, with a focus on delivering exceptional customer experiences and ensuring compliance with quality standards.

Zwe Gwebu obtained an Associate's degree in Business Administration and Management, General from Durham College, where they studied from 2014 to 2016. In addition to their degree, they have also obtained several certifications including the CannSell Standard Certification from CannSell in January 2022, the 5S Workplace Productivity certification from LinkedIn in August 2021, the First Aid, Health and Safety for Coaches Online Course certification from Nestlé Nespresso SA in February 2020, and the Standard First Aid, CPR and AED certification from St John Ambulance in April 2021.