Kyla Williams

Technical Customer Success Manager at Lively, Inc.

Kyla Williams has had extensive work experience in various roles. Kyla currently works at Lively, Inc. as a Technical Customer Success Manager since May 2023. Prior to that, they were employed at Cision from September 2019 to May 2023. At Cision, they held multiple positions including Technical Support Manager, CX Americas from July 2021 to May 2023, Enterprise Client Relations Manager from January 2021 to July 2021, and Technical Account Architect, Major Accounts from September 2019 to January 2021. Kyla also worked at The University of Texas at Austin Visitor Center as a Scheduling Coordinator from May 2017 to May 2019. Kyla was a Student Ambassador at The University of Texas at Austin from May 2017 to May 2019. Additionally, they gained experience as a Curatorial and Archives Intern at Mexic-Arte Museum from May 2018 to August 2018, and as an Orientation Advisor at The University of Texas at Austin from January 2016 to August 2016. Kyla also worked as a UTalk Caller at Ruffalo Noel Levitz from October 2015 to May 2016.

Kyla Williams attended The University of Texas at Austin from 2015 to 2019. Kyla obtained a Bachelor of Arts degree with a major in Psychology. In addition to their major, they completed a business foundations program, earning a Certificate in Business Foundations. Kyla also pursued a Certificate in the Bridging Disciplines Program in Media, Culture, and Identities, which provided their with a broader understanding of these subjects. Furthermore, they obtained a minor in Cultural Anthropology, demonstrating their interest and knowledge in this field.

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Timeline

  • Technical Customer Success Manager

    May, 2023 - present