Colin Iliffe

Colin Iliffe is an experienced professional in customer account management and contact center technology, currently serving as Senior Strategic Account Manager at LivePerson since October 2021, following a progression through roles such as Strategic Account Manager and Customer Success Manager. Prior to LivePerson, Colin spent over 15 years at TalkTalk, where key positions included Contact Channels Manager, IVR & Telephony Service Delivery Manager, Contact Centre Technology Manager, and Team Manager. Colin's expertise lies in developing contact channel strategies, shaping digital solutions, and enhancing customer experiences through effective team leadership and technology management. Colin's educational background includes studies at Preston College and Priory Technology College.