Diego Idelson is a Senior Enterprise Customer Success Manager with over 8 years of experience in Customer Success and Strategy. Currently, Diego manages strategic customer relationships at LivePerson, focusing on product utilization and enterprise expansion. Previously, Diego held senior roles at Abbott, where they guided customers through onboarding and improved relationship management across North, Central, and South America, as well as the Caribbean. Diego’s career also includes positions in technical support and information analysis at organizations such as Verizon Business and EDS. Diego earned a degree as a Systems Analyst from Universidad Abierta Interamericana.
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