Eric Mayer is a seasoned customer success professional with extensive experience in managing relationships with Fortune 500 and industry-leading brands. Currently serving as a Senior Customer Success Manager at LivePerson since June 2022, Eric is responsible for ensuring account health and successful partnerships while helping clients realize ROI through GAI features and digital messaging. Prior to this role, Eric held various positions at LivePerson, including Strategic Account Manager and Customer Success Manager, where responsibilities included aligning client objectives with product delivery and leading cross-functional teams. Eric's tenure at Aucera from November 2005 to April 2022 as Senior Client Success Manager involved building partnerships, managing marketing campaigns, developing training content, and ensuring client satisfaction through data integrity. Eric's career began as an Account Executive at AMI Imaging and includes additional experience at ITS Systems. Eric holds a Bachelor's Degree from Rowan University.
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