Chadhlia Mazouz

Chadhlia Mazouz has a diverse work experience in customer success and customer care roles. Chadhlia recently worked at Livestorm, where they held the position of Team Lead, Customer Success (France & South EMEA) starting in July 2022. Prior to that, they served as a Customer Success Manager (France & South EMEA) for the same company from December 2020 to July 2022.

Before joining Livestorm, Chadhlia worked at Momentive.ai. Chadhlia started there in August 2018 as a Business Development Representative (France) and later transitioned into the role of Customer Success Manager (France & EMEA) in March 2019. In their role as a Customer Success Manager, they managed a portfolio of key accounts, onboarded new customers, conducted business reviews, and handled account expansions and renewals. Chadhlia worked at Momentive.ai until December 2020.

Prior to their time at Momentive.ai, Chadhlia was employed at HelloFresh. Chadhlia held the position of Customer Care Lead (Belgium & France) from November 2016 to July 2018.

Overall, Chadhlia Mazouz has gained significant experience in customer success, account management, business development, and customer care throughout their career.

Chadhlia Mazouz completed their Bachelor of Arts degree in European Studies at Maastricht University from 2012 to 2015. Chadhlia then pursued a Master of Science degree in Communication from the University of Amsterdam from 2017 to 2018. In terms of additional certifications, Chadhlia obtained the UX Foundation Training certification from UXTraining in May 2019. Chadhlia also acquired the Social Selling with LinkedIn certification from LinkedIn in January 2019. Furthermore, Chadhlia obtained the Prince2® Foundation Certificate in Project Management from PeopleCert in June 2022. It is important to note that the completion date or month is unknown for the Google Analytics for Beginners certification.