LiveWest
Gia Hancock serves as the Operations Manager for Community Investment and Tenancy Sustainment at LiveWest since January 2019, where responsibilities include leadership in delivering key performance in customer satisfaction and regulatory compliance for community services. Prior to this role, Gia Hancock held the position of Tenancy Sustainment Manager at Knightstone Housing Association, overseeing a team within an organization dedicated to fostering stable communities across Somerset and the West of England, reaching over 23,000 residents. Additionally, Gia Hancock has served as an Individual Empowerment Team Leader, contributing to the mission of enhancing community well-being.
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LiveWest
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At LiveWest, we believe in a home for everyone. We own and manage over 40,000 homes across the South West, from Cornwall to Gloucestershire. We plan to build 5,000 new homes and invest £1bn into the regional economy over the next five years. This is part of LiveWest taking huge steps towards alleviating the region’s housing shortage, in an area of high housing need as well as high house prices which makes accessing housing particularly challenging for many families. We offer homes for affordable rent and shared ownership sale. We also build homes for private sale, to generate profits which we then use to provide and build more affordable homes. With 17,000 skilled and committed employees, we take the time to listen to, understand and learn from our customers. We focus on thriving as a business and employer so we can deliver more homes and even better services.