Gia Hancock

Gia Hancock serves as the Operations Manager for Community Investment and Tenancy Sustainment at LiveWest since January 2019, where responsibilities include leadership in delivering key performance in customer satisfaction and regulatory compliance for community services. Prior to this role, Gia Hancock held the position of Tenancy Sustainment Manager at Knightstone Housing Association, overseeing a team within an organization dedicated to fostering stable communities across Somerset and the West of England, reaching over 23,000 residents. Additionally, Gia Hancock has served as an Individual Empowerment Team Leader, contributing to the mission of enhancing community well-being.