Melissa Ramos is an experienced professional in operations and project management. From 2005 to 2013, they served as a Client Operations Manager and Contact Center Manager at The Hartford Steam Boiler Inspection & Insurance Company, where they managed client relationships and led a customer solutions team. Following that, they worked as a Project Manager at Conduent from 2016 to 2019 and then took on the role of Director of Business Solutions & Insight. Currently, Melissa serves as the Tolling Operations & Innovation Lead at LJA since 2025.
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