Mikael Timerdal

Mikael Timerdal has extensive work experience in various roles within customer service, recruitment, and management. Mikael is currently working as the Head of Contact Center at Ljusdals kommun since 2022. Prior to this, they served as the Teamlead Customer Service and project manager at Byggfakta Group AB from 2021 to 2022. Mikael also worked as the Head of Customer Service at Oriola Corporation from 2019 to 2021. Furthermore, Mikael has experience as a Consultant Manager at Human IT from 2017 to 2019, Resource Manager at SL at ZeroChaos from 2015 to 2017, and an Account Manager and IT recruiter at TNG IT from 2011 to 2015. Mikael's earlier roles include Consultant Manager and Recruiter at Poolia IT from 2008 to 2011 and Inquiry Agent at Ericsson in 2007.

Mikael Timerdal's education history includes earning a Master's degree in Behavioral Analysis of IT Environments from Umeå University, which they completed from 2002 to 2006. Prior to that, they attended Bromangymnasiet from 1996 to 1999, but no specific degree was mentioned for this period. Additionally, Mikael has obtained certifications such as Master Person Analys (MPA) from Master International A/S and OPQ + Verify from CEB's SHL Talent Measurement Solutions, although the dates of certification completion were not specified.