Kirsty McDermid

Kirsty (Kerr) McDermid possesses extensive experience in the banking sector, currently leading change implementation initiatives at Lloyds Banking Group since April 2017, with a focus on Consumer Duty, Rectifications, and Credit Risk. Previously, Kirsty held the position of Associate Director for Major Projects, managing critical commercial projects during the COVID-19 pandemic, and served as Marketing and External Engagement Manager, contributing to various special projects that supported the Commercial Bank. Earlier roles at Lloyds Bank and Bank of Scotland included leadership in regulated lending and relationship management for property-backed portfolios. Kirsty's academic credentials include a BA (Hons) in Psychology, Sociology & Economics from Edinburgh Napier University and multiple qualifications from The Chartered Banker Institute and other institutions in financial services, project management, and sustainability.