Nick L.

Nick L. is a seasoned banking professional with extensive experience in digital transformation and customer engagement. Currently serving as Managing Director and Head of Digital Personalisation and Content at Lloyds Banking Group since 2009, Nick L. has led initiatives to enhance digital channels, customer experience, and team performance across business and commercial banking. Previous roles include significant positions in credit card marketing and customer analytics, including leadership positions at Barclaycard and Providian Financial Corporation. Nick L. holds a BSc(Hons) in Mathematics and Computing for Business Decisions from the University of Staffordshire and additional management diplomas from the University of Oxford and the University of Leicester. Currently, Nick L. also serves as a Non-Executive Director at Fennech Financial Ltd and an Advisory Board Member for Be the Business.