Nina A.

Global Customer Success Manager at LMAX Group

Nina A. is a seasoned professional with extensive experience in customer success and marketing, currently serving as a Global Customer Success Manager at LMAX Group since November 2018. In this role, Nina A. excels in customer analysis, sales KPI reporting, and revenue retention strategies while managing diverse customer relationships in coordination with the Sales team. Previous roles at LMAX Group include Global Customer Success Analyst and International Relationship Manager, where Nina A. facilitated client onboarding and maintained strong client relationships. Early career experience includes positions as a Marketing Assistant and Intern at IEMCA, where Nina A. developed visual marketing materials and translated content, alongside a role as a Personal Assistant and Chinese Interpreter at Bi-tech (Suzhou) Co., Ltd. Educational credentials include a Master's degree in International Marketing from King's College London and a Bachelor's degree in Language, Culture, and Society of Asia and Mediterranean Africa from Università Ca' Foscari Venezia.

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