Remote Maintenance Engineer Matthew Krais

Matthew Krais is a Remote Maintenance Engineer currently employed at LMT Technology Solutions since December 2021. Prior to this role, Matthew served as an MSC Support Specialist at ePlus inc., where responsibilities included documenting and managing common problems, along with data entry in help desk systems. Between July 2018 and February 2021, Matthew worked as a SMARTcentre Operator at SMP-CORP, providing monitoring and support to IT infrastructures. Earlier experience includes a position as a Technical Support Specialist at Unisys and a Sales and Customer Service Representative at Sutherland, where Matthew diagnosed technical issues and managed customer interactions effectively. Education was completed at Monroe Community College from 2013 to 2019.