Margarita Giannioti

Margarita Giannioti is an experienced Application Specialist and Configuration Analyst at Light & Wonder, with a history of managing SAP and IT incidents through a ticketing system, alongside tasks involving SolarWinds and ConnectWise. Prior to this role, Margarita served as a Service Desk Analyst at Protera, a NOC Engineer at LG CNS, and a Business Customer Care Representative at Vodafone, showcasing a strong background in technical support, incident management, and customer service. Margarita's expertise also includes overseeing network monitoring and system performance, as well as team leadership in card issuing processes. Educational qualifications include a Master's degree in Informatics and Computer Applications from the University of West Attica and a Bachelor's degree in Mechanical Engineering from the Technological Educational Institute of Chalkida.