Petra Knezevic

Petra Knezevic is a dedicated professional with extensive experience in customer loyalty and administrative roles. Currently serving as Customer Loyalty Team Lead at Loadlink Technologies since September 2020, Petra leads a team of nine, focusing on enhancing customer satisfaction and driving strategic initiatives that contribute to annual revenues of $35M to $50M. Previously, Petra excelled as a Customer Loyalty Specialist, surpassing revenue targets and improving customer retention rates. With a background in administrative support across various sectors, including staffing and restaurant management, Petra has demonstrated strong organizational and communication skills. Academic credentials include a Master's degree in International Business and a Bachelor's degree in Business Management from the University of Zagreb.