Rainer Furtado is an accomplished professional with extensive experience in customer success and account management across diverse international markets. Currently serving as Account Manager II at Loadsmart, Rainer has notably increased customer satisfaction and contributed to significant revenue growth by successfully onboarding premium clients. Prior roles include Senior Customer Success Manager at Crisalix, where Rainer managed a portfolio of over 80 accounts, achieving high product adoption rates through personalized support. Rainer also demonstrated strong sales acumen as a Business Development Executive at OYO - Brasil and an Account Executive at Grupobrt, where impactful strategies led to substantial increases in client engagement and growth. Educational qualifications include an MBA focused on Sales, Negotiation, and High Performance Results, alongside various management and business certificates.
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