Aara Madland

Aara Madland is a seasoned professional in customer experience and operations management, currently serving as Vice President of Customer Experience at loanDepot since June 2018. Prior to this role, Aara held managerial positions focusing on operations strategy and customer experience at Discover Financial Services from March 2012 to June 2018. Aara began a career in the financial industry at Ameriquest Mortgage Company from September 1997 to February 2005 in operations, later transitioning to GE Money Bank as Quality Control Manager from February 2005 to July 2008. Aara's diverse experience across these organizations showcases a strong commitment to enhancing customer satisfaction and operational efficiency.