Ram B.

Various Customer Service Roles at Loblaw

Ram B. has a diverse work experience, starting in 2017 as a Senior Event Coordinator at Vidya Prasarak Mandals Dr V N Bedekar Institute of Management Studies. In this role, they managed a team, assisted with event closeouts and billing, and resolved customer concerns.

In 2019, Ram B. became the Head of Marketing and Public Relations at the same institution. Ram conducted research for funding opportunities, increased public awareness through media and community outreach, and recruited and managed community volunteers.

In 2020, Ram B. joined Loblaw Companies Limited as a Production Team Member. From there, they progressed to Operations Team Lead and then Senior Management Trainee before becoming a Sr. Team Lead in Customer Service and Department Management.

In 2022, Ram B. started working at RBC as a Client Advisor Intern. In this role, they assisted clients with their financial needs, provided personalized advice on banking products and services, conducted financial analysis, and collaborated with senior client advisors.

Overall, Ram B. has gained experience in event coordination, marketing and public relations, and customer service, with a recent focus on banking and finance.

Ram B. earned an Associate's degree in Business Administration with a focus on Financial Planning and Services from Seneca Polytechnic in the years 2020 to 2023. Prior to that, Ram B. obtained a High School Diploma in Business/Commerce from Vidya Prasarak Mandals K G Joshi College of Arts & N G Bedekar College of Commerce in the years 2018 to 2020. Ram B.'s secondary education took place at Dr. Bedekar Vidya Mandir from 2008 to 2018. Additionally, Ram B. has acquired several certifications including Ontario Ministry Supervisor, Health & Safety, GDPR Compliance: Essential Training, McGill Personal Finance Essentials, The ASPIRE Edge: Business Skills For Financial Services, Financial Modeling and Forecasting Financial Statements, QuickBooks: Advanced Bookkeeping Techniques, Academic Integrity Milestone, Integrity in Action, IELTS, English Test, Microsoft Office 365, and Microsoft Excel 2013 Expert Part Two.

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Previous companies

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Timeline

  • Various Customer Service Roles

    September 1, 2021 - present

  • Sr. Team Lead, Customer Service & Department Management

    October, 2022

  • Senior Management Trainee

    March, 2022

  • Operations Team Lead

    January, 2022

  • Production Team Member

    August, 2020