Shubham Sabharwal

Shubham Sabharwal is a skilled professional with extensive experience in customer service management and mechanical engineering. Currently serving as a Customer Service Manager at Loblaw Companies Limited since January 2019, Shubham oversees daily operations, manages projects to enhance customer service, and ensures compliance with company policies. Shubham has previously held roles as a Process Improvement Lead and Customer Service, achieving significant efficiency and satisfaction improvements, and as a Food Safety Specialist/Internal Auditor. Prior experience includes a supervisory role at Highway Industries Limited and internships in various engineering capacities at organizations such as the International Centre for Automotive Technology and Caparo Maruti Limited. Shubham holds a Master's degree in Mechanical Engineering from the University of Ottawa and a Bachelor of Technology from Guru Nanak Dev Engineering College, Ludhiana.