Erna Smal

Erna Smal has extensive experience in support and operations roles, currently serving as a Level 2 Support Specialist at Local Measure since November 2024. Prior to this position, Erna held the title of Senior Support & Business Operations Specialist at Nowsta from October 2022 to November 2024, focusing on multi-channel support engagement and overseeing licensing reconciliations. Earlier roles include Operations Administrator at Simpletech and Talent Acquisition Specialist at HashtagTalent, where Erna honed skills in recruitment and job posting. Additional experience as a Tech Support Engineer at Manalto Inc and Customer Relations at Imperatech Solutions further contributed to a strong foundation in administration support and service desk management. Education was completed at Dirkie Uys High School.