Shawn Willoughby has a diverse background in quality assurance and software support, with experience ranging from Tier I Software Support Specialist to QA Manager II. At Intervolve, they held various QA roles, producing testing considerations, overseeing automation scope, and coordinating testing efforts across multiple SCRUM teams. With a background in digital technology and culture, Shawn also has experience in graphic design and facility maintenance. Additionally, their internship at Washington State University involved creating video projects and representing the department at conferences.
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