Taylor Reed

Taylor Reed is a skilled Customer Success Specialist with extensive experience in technical support and robotics. Currently employed at Locus Robotics since April 2022, Taylor provides field-based support, oversees product installation, and conducts comprehensive training for customer staff. Previously at Seegrid, responsibilities included product application setup and customer relationship management. Taylor's background also includes roles at Bossa Nova Robotics as a Mapping & Deployment Engineer and Robotics Operation Engineer, where mapping and troubleshooting of in-store robots were primary tasks. Earlier experience as a Help Desk Technician at Continuum and Service Desk Technician at DICK'S Sporting Goods involved resolving technical issues for clients and end users. Taylor holds an Associate of Science degree in Information Technology from Pittsburgh Technical College.