Carla Jones

General Manager, Customer Success at LodgeLink

Carla Jones has a diverse work experience spanning multiple industries. Carla currently holds the position of General Manager, Customer Success at LodgeLink since January 2023. Prior to this role, they worked as a Customer Success Manager at LodgeLink from March 2019 to January 2023, where they provided end-to-end workforce travel management solutions.

Before joining LodgeLink, Carla worked as a Business Accommodation Manager at LodgeLink from November 2016 to March 2019. Carla was responsible for managing accommodation and transportation for complex workforce travel.

Prior to their time at LodgeLink, Carla worked at Encana Corporation, starting in February 2014 and ending in October 2016. Carla held the role of Camp Desk Procurement/Buyer and was responsible for strategic sourcing and procurement of remote workforce housing camps.

Carla's earliest work experience was with Black Diamond Group, where they held the positions of Procurement Specialist from March 2011 to February 2014, and Sales & Executive Administrator from March 2008 to March 2011.

Carla's career began at Shaw Direct in June 2003, where they worked as a Collections Liaison until March 2007.

Carla Jones obtained a Management Certificate of Achievement in Business Management from the Southern Alberta Institute of Technology (SAIT) between 2010 and 2013. Additionally, they earned a Supply Management Training Diploma (SMT) in Supply Chain Management from the Alberta Institute of Purchasing Management Association of Canada (AIPMAC) during the period of 2011 to 2012.

Links

Timeline

  • General Manager, Customer Success

    January, 2023 - present

  • Customer Success Manager

    March, 2019

  • Business Accommodation Manager

    November, 2016