Melissa Edwards

Melissa Edwards is an experienced customer service professional with a diverse background in the travel industry. Currently serving as a Customer Experience and Customer Success Representative at LodgeLink since October 2019, Melissa previously held roles such as Corporate Travel Manager at Flight Centre Business Travel in Australia, where exceptional communication and customer satisfaction were key priorities. Earlier roles include Retail Travel Manager and Team Leader at Flight Centre Travel Group, Vacation Planner at Brewster Travel Canada, and various positions in hospitality and customer service, showcasing a commitment to personalized service and operational excellence. Melissa's educational background includes a high school diploma from Ballajura Community College, obtained between 1999 and 2004.