Carol Lu

Carol Lu is an accomplished engineer in business solutions at Loews Corporation since June 2021, where significant contributions include implementing over 35 automation jobs that save more than 100 hours annually and collaborating with cross-functional teams to enhance processes and productivity. Prior to this role, Carol gained valuable experience as an IT Analyst and technology intern at NPower, where foundational IT skills were developed and multiple certifications, including CompTIA ITF and A+, were obtained. Additional experience includes serving as a Brand Ambassador at Lovepop, excelling in sales and customer service, and as Program Director for Zhao Hua Family Care Service Inc., where program design and employee management were key responsibilities. Early career involvement as a User Experience Designer at Vizalytics Technology Incorporated showcased proficiency in design tools and client collaboration. Carol holds a Bachelor of Science degree in Games and Simulation Arts and Sciences from Rensselaer Polytechnic Institute.