Megha Panigrahi

Megha Panigrahi is a Senior Technical Support Engineer at Logik.io, with a strong background in technical support and team leadership from SapphireIMS, where responsibilities included leading a team of 20 support engineers and ensuring adherence to service level agreements (SLAs). Megha has held various roles at SapphireIMS, progressing from Support Engineer to Senior Support Engineer, focusing on customer relationship management and technical problem resolution. Prior experience includes internships at Indian Railways, Indian Institute of Technology, Roorkee, and CTTC, where Megha contributed to waste management improvements, thermal property measurement, and machining processes. Megha earned a Bachelor's Degree in Mechanical Engineering from Government College of Engineering, Keonjhar, and completed secondary education at DAV Public School, Chandrasekharpur.