Isis Angelo

Isis Angelo serves as an Analista de Risco at Loja Integrada since July 2023, following a previous role as Analista de Reputação da Marca at the same company from October 2021 to January 2023. In this capacity, responsibilities included customer problem resolution, metrics analysis, report creation, and complaint moderation, contributing to an improved reputation rating. Prior experience includes roles such as Customer Excellence Analyst at Loja Integrada, where Isis focused on customer pain points and strategic adjustments, and various positions at Tray Plataforma de E-commerce, including onboarding and support analysis. Additionally, Isis has substantial experience in digital marketing and e-commerce from TaColado and holds degrees in Business Management and Psychology from Faculdade de Tecnologia de Marília and Faculdade Católica Paulista, respectively.