London North Eastern Railway
Jennifer Mearns is a seasoned professional in the transportation and customer service sectors, currently serving as the Regional Station Manager for Scotland at London North Eastern Railway since September 2012, with a temporary role as Deputy Head Of Stations. Prior to this, Jennifer Mearns had a 15-year tenure at BAA, progressing through various positions including Regional Customer Experience Manager and Station Manager for Scotland, while also managing Airside Operations with a strong focus on safety, regulatory compliance, and customer service. Jennifer Mearns holds an NVQ Level 5 in Management and multiple qualifications in travel and tourism from institutions such as Dundee and Angus College and Borders College.
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