Duncan Keeling

Duncan Keeling is an accomplished Principal Technical Author at LSEG since April 2021, leading a Technical Editorial team and establishing content strategy and standards for multiple products. Prior to LSEG, Duncan served as a Technical Author at Refinitiv, where best practices for documentation governance were developed, and at Moody's Analytics, focused on user guides and training videos for risk product upgrades. Previous roles include Business Analyst at Lloyds Banking Group, where functional gap analyses were performed, and Technical Author positions at various financial institutions, including State Street and HSBC, contributing to regulatory understanding and documentation processes. Duncan's extensive career began as a Documentation Specialist at Thomson Reuters, holding several technical writing positions across notable companies and demonstrating a strong foundation in documentation management and content delivery. Duncan holds a Diploma in Printing Technology from Leeds Beckett University.