Prakash Krishnan

Prakash Krishnan is an accomplished professional with extensive experience in customer relationship management and service delivery across various technology and financial sectors. Currently serving as the Global Head of Sales Success Management at LSEG (London Stock Exchange Group) since May 2022, Prakash focuses on enhancing customer experience and ensuring revenue protection and growth within the FX business. Previous roles include Account Delivery Manager at DXC Technology, where Prakash cultivated client relationships and identified growth opportunities, and Customer Service Group Lead at Cerillion Technologies, managing product support and escalations. Prakash's tenure at Refinitiv involved leadership positions that optimized client network infrastructures and enhanced customer service processes in South Asia. Prakash's early career includes a significant role at ICICI OneSource, where technical solutions were designed and implemented to support business offshoring for global customers. Prakash holds a diploma in Electronics and Telecommunications Engineering from Vivekanand Education Society's Polytechnic.