Sneha Mahindrakar currently serves as a Team Lead at the London Stock Exchange Group (LSEG) since October 2021, where responsibilities include driving customer focus and improving service quality. Previously, Sneha worked as a Senior Analyst at Refinitiv, tackling complex customer issues and providing escalation support. At Thomson Reuters, the role involved assisting traders and portfolio managers with product navigation and data accuracy. Sneha began a professional career as a Tax Associate at EY, contributing to client service delivery and process improvement. Earlier experiences include supervisory and sales roles at J G Ross (Bakers) Limited and Next Retail Ltd, along with fundraising efforts for Cancer Research. Sneha holds a Master's in Business Administration with a focus on Marketing from the University of Aberdeen and a Bachelor's degree in Business Administration from Karnataka University.