Waseem Pasha G M

Waseem Pasha G M is a seasoned professional with extensive experience in customer support and client management. Currently serving as Customer Support Team Manager at LSEG since January 2023, Waseem previously held roles as Knowledge Coach and Advanced Support Analyst at Refinitiv, where the focus was on enhancing team knowledge and delivering advanced support. Prior experience includes serving as Senior Client Support Analyst at Thomson Reuters International Services, where Waseem addressed client inquiries related to DataScope products and ensured efficient resolutions. Early career experience as a Collections Officer at Concentrix highlighted skills in customer service and regulatory compliance. Waseem holds a Bachelor of Business Administration in Banking and Financial Support Services from Al-Ameen Institute of Management Studies, completed in 2012.