Ann Birrell-Modi

Ann Birrell-Modi has extensive work experience in customer success and client services. Ann began their career at Long View Systems in 2002 as a Client Services Manager and progressed to roles such as Manager of Client Services, Manager of Shared Services, and Director of Customer Success. In these positions, they were responsible for managing and improving service delivery to clients, developing staff, and overseeing financial forecasting. Ann also worked at Anadarko Canada as a Team Lead for the Service Desk through Long View. Throughout their career, they demonstrated strong leadership skills and a commitment to providing excellent customer support.

Ann Birrell-Modi (she/her) obtained a BSc in Computer Science from the University of Calgary between 1997 and 2001. Prior to that, from 1993 to 1995, they earned a CEGEP diploma in Science from Champlain Regional College Lennoxville - CEGEP. Additionally, they hold a certification in ITIL v3, although further details regarding its institution and the year of achievement are unavailable.