Max Silkstone

Max Silkstone has extensive experience in IT service operations, currently serving as the Global Head of IT Service Operations at Lonza since May 2013, where previous roles included Global IT Service Delivery Manager and IT Field Support Specialist. Max has a strong background in managing field support activities, providing technical assistance, and coordinating communication between support teams across various locations in the UK. Prior experience includes working at NPS Group, where responsibilities encompassed 1st and 2nd line support for over 1000 users across multiple offices, and completing an Advanced IT Apprenticeship at Zenos IT Training. Education was completed at Brigshaw High School from 2003 to 2008.