Patrik Hoffman has a diverse work experience spanning several industries. Patrik most recently worked at LOOMIS PAY, starting in 2021. In this role, they served as a Product Specialist and later as a 2nd Line Support, where they were responsible for creating and reviewing routines and processes for all operating countries. Patrik also educated and assisted 1st Line teams in complex cases.
Prior to that, Hoffman worked at Verifone from 2017 to 2021. Patrik held various roles, including Technical Solutions Specialist, Back Office/Customer Administration, and Customer Service and Sales Representative - 1st line. In these positions, they provided technical and customer support, including assistance with invoicing and transactions. Patrik also contributed to Verifone's vision of securely connecting devices within the payment ecosystem to cloud-based services.
From 2015 to 2017, Hoffman worked at Teleperformance Nordic. During this time, they held roles as a Customer Service Representative, Backoffice - 2nd line, and Account Manager. Patrik'sresponsibilities included providing customer care, technical support, and administrative tasks such as customer agreements and order management.
Hoffman also has experience in security roles at Show Security Sweden, Tarantsec, and Flygbussarna, as well as marketing and representative work at ThorenGruppen AB.
Overall, Hoffman's work experience demonstrates their ability to provide customer support, technical expertise, and contribute to operational decision-making in various industries.
Patrik Hoffman graduated from Thoren Innovation School in 2015 with a Gymnasieexamen in Information and communications technology. In 2016, they attended Teleperformance and obtained a JUMP Certificate in Organizational Leadership, although the field of study for this certification is not specified. Patrik also obtained a Cambridge Advanced English certification from Cambridge English Language Assessment in April 2015. Additionally, in December 2016, Patrik completed the JUMP - Certified Leadership Program offered by Teleperformance Nordic.
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