Loop Customer Management
Steve joined Loop in 2003 on Loop’s graduate training scheme. Since then he has gained experience in all areas of the business and been instrumental in the management of several key projects for Loop and Yorkshire Water.
In 2015, he was made Head of Integration and Improvement. His main responsibilities are for the overall delivery of Continuous Improvement activities, along with overseeing change across all areas of the business.
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Loop Customer Management
Loop was created in April 2000 from within the Kelda Group, to provide managed customer services to our sister company Yorkshire Water. As a relatively unknown name to most people, Loop now delivers a world class service to Yorkshire Water.