LOOP HORIZON
Owen Humphries is an experienced marketing consultant currently working at Loop Horizon since March 2023, focusing on enhancing customer value across diverse industries through CRM-related strategies. Prior to this role, Owen served as a Senior Marketing Manager for Engagement and Retention at The Telegraph, where responsibilities included defining subscriber strategies and optimizing campaigns to boost retention rates. A notable achievement includes significantly improving the online cancellation journey save rate. Owen also held positions at Virgin Media, managing churn prevention strategies, and at TalkTalk, where the development of targeted communications contributed to reduced churn. Earlier career roles include positions in business development and marketing at various organizations, complemented by educational qualifications in Social Media Strategy and Business Management.
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LOOP HORIZON
We are a consulting & technology company with expertise across Consumer, B2B and Health. Loop Horizon is focused on guiding brands to super-charge customer experiences through a better combination of data & intelligence, marketing technology and people. Loop bring a fresh perspective and confidence to challenges commonly faced by clients, helping unlock opportunities with minimal intervention and maximum impact. We are passionate about upskilling your teams so they can deliver on future opportunities directly.