Owen Humphries

Owen Humphries is an experienced marketing consultant currently working at Loop Horizon since March 2023, focusing on enhancing customer value across diverse industries through CRM-related strategies. Prior to this role, Owen served as a Senior Marketing Manager for Engagement and Retention at The Telegraph, where responsibilities included defining subscriber strategies and optimizing campaigns to boost retention rates. A notable achievement includes significantly improving the online cancellation journey save rate. Owen also held positions at Virgin Media, managing churn prevention strategies, and at TalkTalk, where the development of targeted communications contributed to reduced churn. Earlier career roles include positions in business development and marketing at various organizations, complemented by educational qualifications in Social Media Strategy and Business Management.