Brunella Buono

Brunella Buono is an experienced professional in e-commerce and customer care management, currently serving as E-Commerce Operation Manager at Loro Piana since July 2021. Previously, Brunella held the position of Customer Care Manager at TOD'S Group, overseeing customer care for multiple high-end brands, and at Italiantouch Srl, managing teams across global locations. Brunella's background includes roles at Giorgio Armani in E-commerce/CRM & Communication and as a Customer Service Specialist at DOLCE&GABBANA SPA, where responsibilities ranged from order management to technical support for various markets. Brunella began a career in the luxury sector as an assistant in AGAM Srl, focusing on brand research and communications. Brunella holds a degree in International and Diplomatic Sciences from Università di Napoli L'Orientale.