Mitchell Yi

Mitchell Yi is a seasoned customer service professional with extensive experience in managerial and operational roles. Currently serving as the Customer Service Manager at Los Angeles Apparel since May 2018, Mitchell focuses on training and leading the customer service team to enhance customer experiences while effectively addressing complex issues. Previously, Mitchell worked at American Apparel from October 2006 to April 2017, where roles included Systems Administrator and Operations Coordinator, managing Microsoft Dynamics AX problems, supporting CRM development, and overseeing operational processes. Additional experience in the hospitality industry includes positions at Holiday Inn Downtown and Best Western Inn Suites, emphasizing guest services and issue resolution. Mitchell holds a General Studies degree from Carson High School.