Hannah Cole

Senior Customer Care Specialist at Lose It!

Hannah Cole has a diverse work experience spanning multiple industries. Hannah currently works at Lose It! as a Senior Customer Care Specialist, a position they have held since April 2023. Prior to this role, they worked as a Customer Care Specialist at the same company from December 2020 to April 2023.

In addition, Hannah has worked as a Freelance Writer at Static Media from December 2020 to September 2021. Before that, they were an Associate News Editor at Captivate, LLC from January 2020 to April 2020. Hannah also worked as a Branded Content Writer at Breaktime Media from November 2019 to January 2020.

Hannah has gained experience in editorial roles as well. Hannah worked as a Newsroom Editor at Business Wire from June 2018 to November 2019. Prior to that, they were a Freelance Writer at SuperSummary from April 2018 to May 2019. Hannah also served as an Editorial Intern at Parsimony Inspired from January 2018 to July 2018, and at Society19 from November 2016 to February 2017.

Hannah's early work experience includes an Assistant Manager role at Demoulas Super Markets, Inc. from August 2010 to January 2017. Overall, they have a strong background in customer care, writing, editing, and management.

Hannah Cole pursued their education from 2014 to 2018 at the University of Massachusetts Amherst. During this period, they completed a Bachelor of Arts degree, specializing in English Language and Literature as well as Journalism.

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Timeline

  • Senior Customer Care Specialist

    April 1, 2023 - present

  • Customer Care Specialist

    December, 2020