Lotte New York Palace
Khaldoun Naim is an experienced hospitality professional with a career spanning several prestigious hotels. Currently, Khaldoun serves at Lotte New York Palace Hotel since September 2013. Prior roles include General Manager at Armitage Hotel and Al Shahbandar Palace Hotel, where responsibilities involved maximizing performance and ensuring superior guest experiences. Khaldoun's extensive background also features positions as Guest Services Manager and Chief Concierge at renowned establishments such as the Warwick TX, the Regent NY, and Fairmont Dubai, focusing on improving service standards. Khaldoun holds an MBA in Business Management from New York University and an A.A.S. in Business Management from The City University of New York.
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