Ruth Pino

Ruth Pino is an experienced hospitality professional with a diverse background in front office management and customer service. Currently serving as Front Office Manager at Lotte New York Palace since June 2022, Ruth has previously held roles including Assistant Front Office Manager at the same establishment, Front Desk Supervisor at Stamford Marriott Hotel and Spa, and Operations Manager at SpringHill Suites by Marriott. Ruth's extensive experience also includes significant positions at Dennis Hospitality Group as Front Office Manager, Park Central Hotel as Overnight Assistant Front Office Manager, The New York Helmsley Hotel as Reservation Manager, and Sheraton Manhattan Hotel as Front Desk Manager. Ruth began a career in hospitality as a Guest Service Agent at The Sheraton New York Hotel. Ruth holds education credentials from New York College of Technology and BMCC and is a certified Fire Safety Director.